Every day there is another post or mention on Facebook or Twitter about someone being disappointed or scammed by a cleaning claim. A knowledgeable consumer is a smart consumer.
By knowing some of the things to look for when searching for a reliable carpet cleaner in your area.
Top 4 Rip-Off Scams by Carpet Cleaners
Unbelievable Low Price.
To some degree, all of us are attracted by low price because we want to work within a budget. But some carpet cleaners use price as the bait for their false and misleading advertising. They offer a cheap price- usually between $3.95 and $9.95 per room- and then, once they’re in your home, they pressure you into buying “add-ons.” It’s as if you were buying a car and found that the dealer was charging you extra for the tires and steering wheel. Carpet Cleaning is not as cheap as some unethical carpet cleaners would like you to believe.
Bait and Switch.
Dual Process carpet cleaning describes the process of shampooing and heavy preconditioning, followed by hot water extraction cleaning. Unfortunately ,unethical carpet cleaners often use duel process as a bait and switch tecnique. Here’s how it is done: first, they “bait” you with a basic cleaning ( single process ) at an unbelievable low price. Then when you call, they try to switch you to more expensive dual- process cleaning. If you don”t fall for their switch and choose their basic service, you:ll likely receive poor workmanship using little or no chemical and they will not quarentee their work.
“This Cleaning is the best.” You”ll read this in almost every ad. You’ll hear this from virtually every carpet cleaner. Remember this- the method that is the best for you is the method that acheives your goal. If you want a method that dries quickly, then a method that takes a long time to dry isn’t the best for you So before you choose a carpet cleaner, idenify your objectives. Then select the method that reaches your objectives.
“Hot water damages carpet.” Years ago many people believed this was true because their carpets were damaged by “technicians” who didn’t know how to properly clean using hot water. But today, we all know it’s false. By washing and then rinsing your carpet with hot water, your carpet is thoroughly cleaned. Just like in the same way that a person who showers and then rinses off the dirt and soap will be much cleaner than the person who only takes a sponge bath.
Obviously, each carpet cleaner will be biased to their own method. And each method does have it’s advantages. So I suggest you look at what the carpet manufacturers say. Shaw Industries, the world’s largest carpet manufacturer in the world, recommends only hot water extraction with a truck-mounted unit used by firms that are IICRC certified.
Gatesway Cleaning & Restoration not only has trained technicians but we also hold several certifications in cleaning and restoration. Because of our expertise and quality of customer service we have been awarded the Readers Choice Award from the Warren Times-Observer six times in a row. We’d love to discuss with you our cleaning practices for your Chautauqua or Warren area home and business.